Products and Cart Key Points:
Order Management Key Points:
Know how to look up customers
Layaways (partial orders) Key Points:
Many customers decided to use our layaway program, which only requires 20% down for us to order or hold an item. This is also available on our website as lay-buy available at checkout in the payment section.
Processing exchanges Key Points:
Making sure inventory is accurate and our books are clean is top priority! Make sure it is understood how to do refunds and exchanges. Normally subject to a 15% restocking fee.
Now it's time to try working with the Point Of Sale (POS) hands on!